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For new business enquiries, please get in touch with 
Pino — Creative Director, at
giuseppe@localpeoples.com

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MELBOURNE

MF1, Level 1

Mercator Building, Abbotsford Convent,

St Heliers Street, Abbotsford, Victoria 3067


CANBERRA

15 London Cct, Level 11

Canberra, ACT, 2601

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jobs@localpeoples.com

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Local Peoples Melbourne Design Studio

Our process, approach & expertise


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How we do it

We believe in the power of human-centered design to shape healthy, resilient and resourceful communities.

Our Approach

  • Design Sprints

    We believe in the power of prototyping so we run intensive Google Sprints to align teams, make thoughts tangible and turn the complex to the concrete. We get ideas into the hands of our audience early, helping to guide our learnings and shaping positive outcomes.

  • Multidisciplinary Teams

    We resource our teams on a bespoke basis, to fit the project scope and skill-sets required.

  • Sustainable Collaboration

    The best outcomes are born of the best collaborations. We do our best work closely collaborating with clients and partners, leveraging existing knowledge and capability. Our flexible model allows us to tailor projects to a sustainable cadence – providing velocity when needed, and space when required.

  • End-to-end Oversight

    Great strategy and great ideas needs great execution. Our network of development and delivery partners means that the strategic vision and design quality goes to market with the care it deserves.

Our Process

We believe in a designing from end-to-end, developing solutions based on rich insights gleaned through in-depth research and strategic thinking. We strive to combine the richness of a design-thinking process with a flexible delivery model, ensuring that the design intent can be maintained throughout.

  • 1.

    Discover

    In the Discover phase, we aim to frame the problem by gaining a full understanding of the questions, scope, and overall context for the product or service.

    Typical Outputs

    • — Problem space exploration
    • — User research
    • — Stakeholder engagement
    • — Feasibility and viability deep dives
  • 2.

    Define

    In the Define phase, we work to synthesise our research and produce high level concepts. It’s here that we prioritise which concepts to take forward into the design phase for further development.

    Typical Outputs

    • — Research Reports
    • — Opportunity Areas
    • — High Level Concepts
    • — High Level Strategy + Design Principles
  • 3.

    Design

    In the Design phase, we begin to bring the idea to life through prototyping – from low to high resolution. We evaluate, and refine the experience, creating tangible solutions that bring the design concepts and brand positioning together, with consideration for the technical approach and business proposition. We build compelling story around the design that moves people— and the business—into action.

    Typical Outputs

    Iterative and participatory design through:

    • — Brand + Content
    • — Space + Environment
    • — People + Community
    • — Technology
  • 4.

    Deliver

    In the Deliver phase, we take validated concepts and progress them into detailed design and delivery to market, crafting the outcome to ensure the experience lives up to the idea.

    Typical Outputs

    • — Strategy: Brand, Content, Campaign, Place, Digital, Experience
    • — Brand Identity
    • — Visual Design
    • — Website and Digital Design
    • — Film and Motion Design
    • — Copywriting and publishing
    • — Exhibitions + Interiors
    • — Brand Experience + Events
    • — Social and community management
    • — Press and PR management

Our Expertise

We are a core team driven by a powerful network of Melbourne’s best designers, strategists, subject matter experts and researchers.

Having both benefited from extendend work experience in Europe working for top-tier practitioners including Nike and IDEO, our directors are able to bring a world-class design perspective to clients in Australia and beyond.

Giuseppe Demaio

Creative Director

Giuseppe (Pino) Demaio is a designer and creative business leader with 12 years experience in Europe and Australia. He is interested in using design to deliver high-impact and high value solutions to add economic, social and environmental value to organisations and brands.

Margie Melano

People and Culture Lead

Margie has worked in policy and strategy for almost 20 years, making her one of Canberra's most experienced human-centred designers. Margie specialises in complex policy environments, helping government clients to design services that deliver against policy intent and facilitate business transformation.

Matt Haggan

Senior Designer

Jarrod Dibden

UX Designer

Crizel Joy Rubio

People and Culture Coordinator

Rizwan Zakir

Senior UX Designer

Arvene Katta

Senior Solution Architect

Nicole Lee

UX Researcher

David Heacock

Advisory board member